Shipping policy

HOMEVENUE currently ships to addresses within the United States.

ORDER PROCESSING

Orders are processed before shipment. Once your order ships, you will receive a confirmation email with tracking information.

SHIPPING COST AND DELIVERY

We offer free standard shipping on all eligible U.S. orders. Estimated transit time is 3–5 business days after the order has shipped.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

TRACKING

Tracking information will be provided by email when your order ships. Please allow time for the carrier to update the tracking status.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address at checkout. Contact us as soon as possible if you notice an error. We cannot guarantee that an address can be changed after an order has been processed or shipped.

DAMAGED, LOST, OR MISSING ORDERS

If your order arrives damaged, contains the wrong item, or appears to be missing, contact us at contact@homevenue.com with your order number and any relevant photographs.

CONTACT

For shipping questions, contact us at contact@homevenue.com.